Privacy Policy
What is a Privacy Policy?
A privacy policy is a legal document that outlines how a business collects, uses, stores, and protects personal information from its customers, users, or clients. It also explains the business’s practices regarding the sharing of that information with third parties, and the rights individuals have over their own data.
In essence, a privacy policy is designed to keep both the business and its customers informed and protected in relation to personal data. It provides transparency on what data is being collected, how it will be used, and what measures are in place to ensure that the information is handled responsibly.
What do we do with your information?
When you purchase something from Mikash Skincare, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.
When you browse our website, we automatically receive your computer’s internet protocol (IP) address, which helps us understand your browser and operating system.
With your permission, we may send you emails about our store, new products, special offers, and updates.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, or arrange for a delivery or return, we imply your consent to collect and use this information for those specific purposes only.
If we request your information for secondary purposes, such as marketing, we will either ask for your explicit consent or provide you with an opportunity to opt out.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or collect and use your information at any time by emailing us at hello@mikashskincare.com.au.
Shopify
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application, secured behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify securely encrypts and stores your credit card data in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
For more information, please review Shopify’s Terms of Service and Privacy Statement.
Third-party Services
Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain providers, such as payment gateways, have their own privacy policies governing the information you must provide for your purchase-related transactions.
For these providers, we encourage you to read their privacy policies. Be aware that some providers may be located in jurisdictions with different data protection laws than your own.
Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.
Security
We take reasonable precautions and follow industry best practices to protect your personal information. Sensitive payment information is encrypted using secure socket layer technology (SSL) and stored with encryption.
While no online transmission is 100% secure, we adhere to PCI-DSS standards and other industry requirements.
Cookies
Cookies are small data files that help us enhance your browsing experience and provide personalised features. They allow us to recognise you as a returning user, remember your preferences, and improve the functionality of our website.
Most web browsers are set to accept cookies by default, but you can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may limit certain features of our site and affect the overall user experience.
We use cookies to:
- Personalise and improve your browsing experience.
- Analyse website traffic and usage patterns to enhance functionality.
- Ensure smooth navigation and ease of use.
- Support security measures such as fraud detection and prevention.
We may also collect IP addresses to manage our site, and gather demographic information. These data points may be combined with personal information for security and risk management purposes.
By continuing to use our site, you consent to our use of cookies as described in this policy.
Changes to this policy
Our privacy policy is easy to access here via our website. We try not to updated it too often, however, we reserve the right to modify this policy at any time. Changes will take effect immediately upon being posted on the website.
If significant changes occur, we will notify you so you remain informed of how your data is collected, used, or disclosed.
Questions and contact information
If you wish to access, amend, or delete any personal information we have about you, or request more information, contact us at:
Mikash Skincare
Email: hello@mikashskincare.com.au
[Re: Privacy Compliance Officer]
Australia